Car Carry GDPR Compliance Policy

Car Carry is committed to protecting your privacy and ensuring the security of your personal data. This GDPR Compliance Policy outlines how we handle personal data in compliance with the General Data Protection Regulation (GDPR).

1. Introduction

Car Carry ("we", "our", "us") takes data privacy seriously. This policy explains how we collect, use, store, and protect personal data, ensuring compliance with the GDPR (EU Regulation 2016/679).

2. Data Controller

Car Carry is the Data Controller for the personal data we process. You can contact us at:

• Address: 9 Vicarage RD, PL24
• Email: info@carcarry.co.uk
• Phone: +44 1726 428 227

3. Data We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, profile details.
• Transaction Data: Payment information and job history.
• Usage Data: IP address, browser type, and activity on our platform.
• Communication: Records of interactions with customers, transporters, and support.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you have provided clear consent for a specific purpose.
• Contractual Necessity: To fulfill a contract with you or take steps prior to entering into a contract.
• Legitimate Interests: For our legitimate business interests, unless overridden by your rights.
• Legal Obligations: To comply with legal requirements.

5. How We Use Personal Data

We use personal data to:

• Provide and maintain our platform and services.
• Manage user accounts and verify identities.
• Communicate with users about their accounts, bookings, and support inquiries.
• Analyze and improve our platform.
• Comply with legal obligations and prevent misuse.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Accounts can be deactivated or deleted upon request, subject to our data retention policies.

7. Your Rights

Under the GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete personal data.
• Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances.
• Restriction: Request the restriction of processing your personal data.
• Data Portability: Request the transfer of your data to another service provider.
• Object: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@carcarry.co.uk.

8. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Breach Notification

In the event of a data breach, we will promptly assess the risk to your rights and freedoms and, if necessary, report it to the appropriate supervisory authority within 72 hours.

10. Data Sharing and Transfers

• We do not sell or rent personal data to third parties.
• We may share data with trusted third-party service providers who assist us in operating our platform, ensuring they comply with GDPR.
• We may transfer personal data outside the European Economic Area (EEA) with appropriate safeguards in place.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their privacy policies.

12. Children's Privacy

Our platform is not intended for children under the age of 16. If we inadvertently collect such data, we will delete it promptly upon notification.

13. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page, and where appropriate, notified to you via email.